Skip to main content
Help Center

How can we help today?

/ to focus
Live support

Real people, on the desk.

24/5
Live chat
Across MENA market hours
< 1hr
Email reply
During market hours
8
Topic categories
Getting started to AI Agents
5
Languages
EN · AR · FA · ES · FR
Getting started

From sign-up to first trade.

The path most new traders take — about as long as a coffee.

01

Open an account

Pick NX One, NX Bonus, NX Agent, or NX Pro. New traders default to NX One.

2 min
02

Pass KYC

Upload ID and proof of address. MISA-regulated verification stays clean and on schedule.

Same day
03

Fund your account

Deposit by card, bank transfer, or USDT. Funds land in minutes for most methods.

Minutes
04

Trade or deploy an agent

Place your first manual order in the terminal — or build an AI Agent to watch the market for you.

You're live
Still stuck?

Talk to the desk.

Articles cover most of it. For everything else, a real person is one click away.

Live chat — 24/5

Open across MENA market hours, every trading day.

Email under one hour

We reply in under an hour during market hours. [email protected].

Phone for institutions

Dedicated line for institutional and partner accounts.

Channel status
Live chat
Online now
Email
Replies < 1hr
Phone
Institutional
Quick answers

Before you ask.

Live chat is staffed 24/5 across MENA market hours. Email replies land in under an hour during market hours. Institutional accounts get a dedicated phone line.
Most verifications complete the same day. Upload a valid ID and proof of address in the Client Area — FXNX is MISA-regulated (licence BFX2025082), so the process is documented and same-day.
Yes. Card, bank transfer, and USDT are all supported. Most deposits land within minutes.
In the dashboard. The builder ships drag-drop, prompt, and voice modes, with all 30 AI tools available across informer and trader agents.
It lives here now. Every guide, glossary entry, and walkthrough from NX Learn is part of the Help Center.
Yes. Switch between NX One, NX Bonus, NX Agent, and NX Pro in account settings whenever your strategy changes.
Still stuck?

Talk to the desk.

Live chat 24/5. Email replies under one hour during market hours. Phone for institutional accounts.

CFDs carry risk. Capital at risk. MISA regulated. 18+ · MISA License BFX2025082 · Saint Lucia 2025-00128